Pizza Hut in Colorado

"The best pizza hut staff! Very polite and caring. The food is always delicious."

"Stopped in spur of the moment to grab 2 large pizzas for dinner and the two employees were extremely polite, efficient, and even gave me a deal to make the 2 pizzas I came in for a better price and I walked out with a 2 litter of soda and breadsticks as well. The entrance was very clean and inviting and had cute fall and Halloween decor."

"They fit the bill: I called in an order for two large pizzas, pepperoni & a combo, and the fellow checked their current deals to get me a good price. The pizzas were ready in 15 minutes as promised, and they tasted great! Really, Pizza Hut must've adjusted their recipes; it was better than I expected, even the crust. I went to pick up, and the cashier was friendly and rang my order up accurately. All this happened on Halloween night, and they were busy, but not frantic. I'll be happy to go back again."

"The front desk woman was friendly and got my pizza promptly. I wanted a stuffed crust, but either the website or my fat fingers must have messed up during checkout and got the regular pan crust. To make it worse, I ended up with a square crust because they didn't have pan crust. However, she gave me a break on the bill, which I highly appreciated."

"After submitting the survey, Pizza Hut Corporate was very quick to respond and took care of us. On our next visit Ashley was also very nice. Once in a while we all have our bad days. So its going back up 5 stars. Unfortunately I have to bring it down from 5 to 1 star. Picked up 2 hand tossed pizzas for dinner. The crust of one looked weird and it tasted weird too. Called the store hoping they would remake it and deliver as this was our first claim in over 10 years of being loyal customers. Explained the issue to first person, was put on hold and then re-explained the entire thing to another person. Was told that they would remake but would not deliver and the other option was to have credit for future order. Realizing the dinner was already ruined, I agreed to the credit and asked for a confirmation email or text. Again another hold and finally Ashley came to the phone. While I was explaining the issue, Ashley said she was the one who made both Pizzas and there is nothing wrong with them and went on bragging about how perfect she was. Her tone was very condescending as if we were making up the entire thing to get credit. Insulted and disrespected, I requested a manager and she said she was the manager. I asked for her name and the corporate number to report this bad customer service. She became very rude and yelled “I don’t have the corporate number and I already said my name when I came to the phone and I am not telling you again” and hung up. I took both the Pizzas to store. The guy over there acknowledged the fact that there was a clear difference between two crusts but kept defending that this happens often with hand tossed pizzas. We have been ordering from the same store for over 10 years and this never happened before. It was clearly someone used the small pizza crust and stretched it out to make a large pizza. After several minutes wasted and going back and forth and showing my Pizza Hut account history, finally the guy refunded the order. I finally was able to get name of Ashley as well. We love this pizza and we are not going to stop ordering just because of a bad customer service by an employee. But obviously if this turns into a pattern, we do have other options. I hope this catches the eyes of someone in corporate and a good respectable handling of genuine over 10-year loyal customers is ensured."

"I don't know why other people have had bad experiences or maybe it's just night crew vs day crew, but I've ordered from here three times in the past two months and every time has been right on time and the pizza was so good... Like 90s pizza hut good.. and the people working the counter were very nice as well. All of my orders have been after 8pm so shout-out night crew! You guys rock."

"I love pizza from Pizza Hut. Their pan pizza is so delicious. They have free toppings. I’ve been ordering pizza here for many years now."

"Door dash had an issue with my order that they were not willing to fix. I called the store, they not only resend me my order, but also reimburse me my money."